Privacy Policy

1. Information We Collect

We collect information from personal trainers (our primary users) and, indirectly, from their clients through the trainers' use of our platform.

Personal Trainers:

• Full name
• Email address
• Company information
• Payment details (processed via Stripe)
• Account credentials

Clients (via trainers):

• Full name
• Email address
• Health metrics (e.g., weight, body fat percentage)
• Training data and progress metrics

Automatically Collected Information:

• IP address
• Browser type and version
• Operating system
• Usage data (e.g., pages visited, time spent on pages)

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our services
• To manage user accounts
• To process payments and subscriptions
• To communicate with users regarding their accounts and our services
• To improve our platform through analytics and benchmarking
• To develop new features, including AI-based functionalities
• To send marketing communications (with user consent)
• To comply with legal obligations

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: For sending marketing communications
• Contractual Necessity: To fulfill our obligations under the terms of service
• Legitimate Interests: To improve our services and user experience
• Legal Obligation: To comply with applicable laws and regulations

4. Data Sharing and Disclosure

We do not sell your personal data. However, we may share your information with third parties in the following circumstances:

Service Providers:

We use third-party services to operate our platform, including:

• Stripe (payment processing)
• Google Analytics and Microsoft Clarity (analytics)
• Crisp Chat (customer support)
• Acumba Mail (email communications)

Legal Requirements:

If required by law or in response to valid requests by public authorities

Business Transfers:

In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business

Partners:

We may share data with selected partners for feature improvement, analytics, or integration purposes

5. International Data Transfers

Your information may be transferred to and maintained on servers located outside of Switzerland and the European Economic Area (EEA), including the United States. We ensure that such transfers are conducted in compliance with applicable data protection laws, including the GDPR.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Upon termination of your account, we will delete or anonymize your personal data unless we are required to retain it to comply with legal obligations.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.

8. Your Data Protection Rights

Under the GDPR, you have the following rights:

• Access: Request access to your personal data
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Restriction: Request restriction of processing your data
• Data Portability: Request transfer of your data to another service provider
• Objection: Object to the processing of your data under certain circumstances
• Withdraw Consent: Withdraw your consent at any time, where we rely on your consent to process your data

To exercise any of these rights, please contact us at [email protected].

9. Marketing Communications

We may send you marketing communications if you have given us your explicit consent. You can opt out of receiving these communications at any time by clicking the unsubscribe link in the emails or by contacting us directly.

We may also send important transactional or service-related emails without requiring additional consent.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and, where appropriate, by other means.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]